Cruise Ship Job Positions – Gift Shops & Boutiques Jobs

//Cruise Ship Job Positions – Gift Shops & Boutiques Jobs
Cruise Ship Job Positions – Gift Shops & Boutiques Jobs2017-01-10T10:03:19+00:00

 

The gifts shops onboard are one of the departments that are operated by a third party vendor. Starboard Cruise Services is one of the largest gift shop concessions within the cruise industry. Their cruise line partners are Royal Caribbean International, Celebrity Cruises, Carnival Cruise Lines, Holland America Line, Norwegian Cruise Lines, and Costa Cruise Lines. Their cruise job titles are listed below as headings.

Alternatively, Harding Brothers operates the concessions on Cunard Line, P&O Cruises, P&O Australia, Fred Olsen Cruises, Crystal Cruises, Oceania Cruises, Yachts of Seabourn, Regent Seven Seas Cruises, Silversea Cruises, and Thomson Cruises. They also operate on some of the Royal Caribbean, Celebrity Cruises and Azamara vessels. Their job titles are listed in “other titles”. A few other cruise lines such as Princess Cruises operate their onboard gift shops through their corporate office.

Depending on the size of a ship will determine how many staff comprises the Gift Shop Department. For example, Harding Brothers states on their website that their larger ships have more than 30 staff spread about 16 different outlets on the ship. Alternatively, a smaller ship may have only a handful of stores with fewer staff.

Sales Manager

Other Job Titles:  Merchandise Manager (Disney Cruise Line), Shop Manager (Princess Cruises)

Job Description:  Promotes and models high quality retail standards. Drives maximum sales results mentors and provides on the job training to sales associates. Manages, motivates and coaches a sales team of 10 to 30 people. Coaches team on product knowledge and loss prevention.

Required Experience and Skills:  Although Sales Managers are promoted from within Starboard offers their FAST Track Sales Manager Program and Harding Brothers offers a Manager Trainee program.

Average Salary:  $3,500 to $5,000 per month

FAST Track Sales Manager

Other Titles:  Manager Trainee (Harding Brothers)

Job Description:  Perform the duties of an Assistant Sales Manager while understudied the duties of the Sales Manager.

Required Experience and Skills:  Starboard’s FAST Track Sales Manager Program lasts 8 to 12 weeks in length. Land based experience should include at least three years of managing a retail outlet with sales of $80K per week. Managerial experience should also include managing a sales team of eight or more employees

Average Salary:  $2,500 to $4,500 per month

Assistant Sales Manager

Other Titles:  Assistant Retail Manager (Harding Brothers), Assistant Merchandise Manager (Disney Cruise Line)

Job Description:  Leads sales teams to achieve maximum sales targets. Provides exceptional guest services; Motivates Boutique Managers and their sales associates to meet sales targets; Promotes teamwork.

Required Experience and Skills:  Minimum three years of retail management experience. Shipboard experience is preferred.

Average Salary:  $2,500 to $4,500 per month

Luxury Retail Boutique Manager

Other Titles:  Shop Manager (Princess Cruises), Retail Manager (Harding Brothers)

Job Description:  Manages a luxury boutique onboard; Leads sales associates in store to achieve maximum sales targets; Provides exceptional guest services.

Required Experience and Skills:  Shipboard experience is preferred. The candidate for Boutique Manager must proven sales experience and customer service experience.

Average Salary:  $2,500 to $4,500 per month

Sales Associate – Fine Jewellery Specialist

Other Titles:  Sales Assistant – Jewellery Sales Specialist (Harding Brothers)

Job Description:  Promotes high quality standards in retail; Provides exceptional customer service; Achieves and exceeds sales goals; Responsible for selling high end jewellery and luxury items by educating guests with excellent product knowledge.

Required Experience and Skills:  Sales Associate should have at least two years retail experience with a preferable emphasis towards fine jewellery. Candidate should have customer sales background with experience in POS transactions. Sales associate must be energetic and approachable.

Average Salary:  $1,000 to $3,000 per month ($500 USD per month plus commissions)

Sales Associate – Beauty Specialist

Other Titles:  Sales Assistant – Fragrance/Cosmetic Consultant (Harding Brothers)

Job Description:  Promotes high quality standards in retail; Provides exceptional customer service; Achieves and exceeds sales goals; Responsible for selling a wide range of skin care products, makeup, perfumes and colognes; Educate guests with product knowledge and full makeovers.

Required Experience and Skills:  Sales Associate should have at least two years retail experience with a preferable emphasis towards makeup, fragrances and skin care. Candidate should have customer sales background with experience in POS transactions. Sales associate must be energetic and approachable.

Average Salary:  $1,000 to $3,000 per month ($500 USD per month plus commissions)

Sales Associate – Fine Watch Specialist

Other Titles:  Watch Sales Specialist (Harding Brothers)

Job Description:  Promotes high quality standards in retail; Provides exceptional customer service; Achieves and exceeds sales goals; Responsible for selling a wide range of luxury watches while demonstrating extensive product knowledge.

Required Experience and Skills:  Sales Associate should have at least two years retail experience with a preferable emphasis towards fine watches. Candidate should have customer sales background with experience in POS transactions. Sales associate must be energetic and approachable.

Average Salary:  $1,000 to $3,000 per month ($500 USD per month plus commissions)

Sales Associate – Visual Specialist

Other Titles:  This job is specific to Starboard Cruise Services

Job Description:  Promotes high quality standards in retail; Provides exceptional customer service; Achieves and exceeds sales goals; Position oversees the window displays to highlight the vendor’s collections.

Required Experience and Skills:  Sales Associate should have at least two years retail experience with a preferable emphasis towards window merchandising. Candidate should have customer sales background with experience in POS transactions. Sales associate must be energetic and approachable.

Average Salary:  $1,000 to $3,000 per month ($500 USD per month plus commissions)

Sales Associate – Promotions Specialist

Other Titles:  This Job is specific to Starboard Cruise Services

Job Description:  Promotes high quality standards in retail; Provides exceptional customer service; Achieves and exceeds sales goals; Position promotes the products and informs guests of in-store specials as well as utilizes upgrading selling techniques.

Required Experience and Skills:  Sales Associate should have at least two years retail experience with a preferable emphasis towards fine watches, fine jewellery, or fragrances and makeup. Candidate should have customer sales background with experience in POS transactions. Sales associate must be energetic and approachable. Public speaking experience is a must.

Average Salary:  $1,000 to $3,000 per month ($500 USD per month plus commissions)

Boutiques Storekeeper

Job Description:  This Job is specific to Princess Cruises. This Boutiques Storekeeper manages the inventory of the storerooms.

Required Experience and Skills:  Experience in a stockroom an asset. This job is physical and requires lots of heavy lifting and moving of boxes.

Average Salary:  $1,200 to $1,500 per month

Cupcake Supervisor

Job Description:  This job is specific to Royal Caribbean. The Cupcake Supervisor manages the Cupcake Store and is responsible for scheduling staff, ordering product and crew training. The Cupcake supervisor also conducts cupcake decorating for passengers.

Experience and Skills Required:  Must have experience in cupcake decorating. Candidate must have a Bachelor’s degree in Hospitality Management or related field. Additionally the applicant must have at least three years of sales and management related experience.

Average Salary:  $1,500 to $2,500 per month

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